7 April 2025

During the Easter Holidays, it’s important to know where to go if you or a family member becomes unwell.

NHS Hampshire and Isle of Wight is reminding parents and carers to choose the right NHS service to get the care they need while keeping emergency departments free for those in urgent need. NHS services are expected to be busy over the bank holiday, so planning ahead and knowing your options can make all the difference.

Dr Lara Alloway, Chief Medical Officer for NHS Hampshire and Isle of Wight, said: “We want families to enjoy Easter, knowing how to manage minor illnesses and injury. If you or your child becomes unwell, remember that the emergency department isn’t always the best place to go. Services like NHS 111 online, Pharmacies, and Urgent Treatment Centres can provide care for many common health issues.

“Having a well stocked medicine cupboard can also be a big help. Make sure you have essentials like paracetamol, antihistamines, plasters and rehydration sachets so you’re prepared for minor illnesses over the holidays.”

Dr Lara Alloway is also urging people to take care while carrying out jobs around the home or enjoying outdoor activities.

“Whether you’re gardening, tackling DIY, or spending time outdoors, please take care. Make sure you can enjoy your holiday, not spend it in emergency departments because of preventable injuries.”

“If you do need medical help over the bank holiday, the NHS is here to help and always call 999 in an emergency. If it’s not life threatening, please consider alternative services first.”

Your NHS is here for you this Easter – choose the right service:

  • Healthier Together – download the app to find a range of health advice on many common conditions.
  • Pharmacies offer a fast and convenient way to get expert health advice and both over-the-counter and prescription medication without the need for an appointment. To find your nearest pharmacy, visit: Find a pharmacy - NHS
  • Urgent Treatment Centres (UTCs) - can help with injuries and illnesses that need urgent medical attention but aren’t life threatening. Waiting times can also be shorter than at emergency departments. We have UTCs in Andover, Gosport, Lymington, Petersfield, Portsmouth, Southampton and on the Isle of Wight. Please check your local service for opening times or see our website.
  • Shout text service (Mental health support service) – text SHOUT to 85258 or visit the Shout website for more information.
  • Emergency departments - If you or someone you know is experience a medical emergency you should call 999 or visit the nearest emergency department.

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